Frequently Asked Questions
How old do you have to be to watch these movies?
You must be 18 or 21 years of age to watch the movies depending upon the age of consent for viewing adult material in your area. You may not allow any person that is not of legal age (for viewing adult content as defined by your governing laws) to view any of the content or images found by accessing this site. Again, the appropriate age for viewing our content may vary depending upon your viewing area and it is solely within your liability to verify what age constitutes legality within your viewing area. By ordering, you are releasing and discharging the providers, owners, and creators of this site from any and all liability that might arise. You must understand and acknowledge that you may be in violation of your governing laws if you breach any of these terms and conditions.
What is the difference between Download and Streaming?
Streaming allows users to watch a movie instantly on their device without first downloading and storing a copy. Viewers are limited only by their connection speed and network congestion; better connection speeds allow higher quality video streams. Downloads are movie files copied from this site to your computer before they can be viewed. This can take quite a bit of time and requires quite a bit of storage. Downloaded movies do not require an internet connection to view.
What is High Definition?
Movies and scenes are designated High Definition are in the best digital format that we have available. HD movies can be viewed with a detected bandwidth of 3000 kbps or greater. We do not recommend that you attempt to view these movies if you do not have the appropriate connection speed because your experience could be unsatisfactory.
What is a bitrate?
Bitrate describes the rate at which bits are transferred from one location to another and is measured in kilobits per second (kbps). In the case of streaming multimedia, the bitrate measurement determines the connection speed that is required for the file to play without interruptions. The rule of thumb for bitrate is that larger bitrate numbers result in higher-quality videos. Keep in mind that higher bitrate files require higher bandwidth connection speeds.
Can I watch these movies on my tablet or phone?
What if I want to change my account information or reset my password?
For any changes to your information, to get your password resent to you, or check the status of your account, log in and click "My Account".
Getting Started with Movie Rentals
First set up your free user account. After you set up your account, simply select any scene or DVD you wish to rent, add it to your cart and make payment. Then, visit My Videos to playback your selection. You can replay the scene or DVD as many times as you like within the rental period.
Getting Started with Movie Purchases
First set up your free user account. After you set up your account, simply select any scene or DVD you wish to purchase and select if your preference for streaming, downloading or both. Add your selection to your cart and make payment. Then, visit My Videos to playback your selection. You can replay or download the purchased scene or DVD as many times as you like from any device you own.
Getting Started with Loading Money
This site allows you to load money credits into your account so you can make purchases easily, especially on mobile devices. After you have logged into your account, just select Load Money from the top menu and then select the amount of money you wish to load into your account. That will add your selection to your cart and then you make payment. Once completed the money is loaded automatically. Your money credits never expire; it will be there as long as you so choose to leave it. To check your money balance, just select My Account from the top menu.
What if I use up my minutes before my next billing cycle?
In the My Account section of the site under My Purchases, you will find a Minutes tab. This is where you can review a list of your Recurring Minute packages. To rebill a subscription before your scheduled billing date, click the Rebill Now link. Your transaction will be processed and the minutes added to your account. Your next bill date will now be 30 days from when you replenished your minutes.
Getting Started with a VIP Account
A VIP Account brings many benefits and is ideal for customers that like to watch a lot of movies economically. Certain DVDs and scenes are designated VIPOnly, and can be viewed only by customers with VIP Accounts. Many scenes are designated Free4VIP and are free to VIP members to stream again and again. In addition, VIP Accounts get substantial discounts on all other purchases they make on this site.
If you have already setup a free user account, just select Upgrade to VIP from the top menu and choose the membership option you wish to purchase. That will add your selection to your cart and then you make payment. You will then be a VIP!
If you have not yet setup a free user account, just select Register for Free from the top menu and then select the VIP Account tab. Complete the form and choose the membership option you wish to purchase. That will add your selection to your cart and then you make payment. You will then be a VIP!
Can I cancel my VIP Account?
If you selected a VIP Account option for a fixed period (e.g. 60 days) then your VIP status will expire at that time and your account status returns to free. There is no need to cancel or send any notices as this is entirely automatic.
If you selected a VIP Account option that automatically renews (e.g. 30 recurring) then you can visit the link in the footer of the site to cancel your VIP status from renewing. Review the terms of service to learn the advanced notice required for this cancellation as this may change from time to time. Once cancelled, your account status returns to free.